CRATER CRUSH / PLAYER INFORMATION
Account and Data Deletion
Last updated: November 11, 2026
This page explains how you can request deletion of your Crater Crush app account data and other associated data.
1. What this request covers
Crater Crush uses Google Play Games Services for sign-in and uses PlayFab for supported account, cloud-save and leaderboard data. A deletion request applies to app-related data controlled by Crater Crush, not to your Google account itself.
2. Data that may be deleted
Depending on your request, Crater Crush may delete app-related data such as:
- PlayFab leaderboard entries associated with your player profile
- Other app-side data controlled directly by Crater Crush, where applicable
- Local progress and supported cloud-save data when you use the in-game progress-reset option
3. Data not deleted by this request
The following are not deleted by Crater Crush directly:
- Your Google account
- Your Google Play Games profile
- Data managed solely by Google outside the controls available to the app
If you want to manage or delete Google account data or Google Play Games profile information, you must do so through Google’s own account and service settings.
4. In-game deletion option
Crater Crush includes an in-game option that resets local progress and requests deletion of supported cloud-save data associated with your current profile. This in-game option does not delete your complete PlayFab account, leaderboard records or historical analytics.
5. Optional analytics and deletion
To stop future gameplay analytics, open Settings → Gameplay analytics → Turn analytics off. You keep the one-time thank-you chest and its contents. This choice requests a local Analytics SDK reset, but does not automatically delete events already sent to Google, BigQuery exports or downloaded analysis files.
You can request deletion of analytics records we control by emailing the address below. Tell us that your request includes gameplay analytics, and include the approximate dates and device/platform you used if available. We may need to help identify the relevant app installation: your public nickname alone may not link to analytics records. We will explain any identification or deletion limits. Never send your password, sign-in codes or authentication tokens.
6. How to request deletion
To request deletion of PlayFab leaderboard data or other applicable app-controlled data, contact: cratercrushgame@gmail.com. Please include the following, if available:
- Your Google Play Games nickname
- Any player ID or identifying details that help locate your data
- A short description of what you want deleted
7. How requests are handled
Requests are reviewed manually. After verification, applicable app-controlled data will be deleted where reasonably possible.
8. Retention
If a deletion request requires temporary retention for fraud prevention, dispute handling, legal compliance, or technical recovery processing, the relevant data may be retained only for as long as reasonably necessary for that purpose.
9. Contact
For account or data deletion requests, contact: cratercrushgame@gmail.com
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